Privacy Policy

At Villa Monticello, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us when you make a booking, contact us, or subscribe to our updates. This may include your name, email address, phone number, and payment information.

How We Use Your Information

We use your information to process your bookings, communicate with you about your stay, and improve our services.

Payment Processing and Data Storage

Villa Monticello does not store your payment card details or personal booking data on our own servers. All payment transactions and booking records are securely processed and stored by Stripe, our third-party payment processor.

Stripe is a certified PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. Your data is handled in accordance with Stripe's Privacy Policy and security standards.

GDPR Compliance

We are committed to protecting your data rights under the General Data Protection Regulation (GDPR). As we do not maintain a local database of personal information, your "Right to be Forgotten" or "Right to Access" requests will be processed by removing or retrieving your data directly from our secure Stripe account.

To exercise your data rights, please contact us at the email below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].